Basic Home Safety

An Electrical Emergency at Home

In case of an electrical emergency in your home, call 658-0300 or 865-7386 (TTY/voice), 24 hours a day. A BED employee may be able to help determine or correct the electrical problem you are having. The fee for this service depends on the source of the problem and time of day.

If You Spot a Downed Power Line

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  • Call BED at 658-0300 and the police (if necessary).
  • Don't touch downed lines or tree limbs on lines. Even the ground around a downed wire can be electrically charged and deadly.   
  • If you're in a car, stay there until help arrives. If the car is on fire and you need to get out, do not touch the ground and the car at the same time—the electrical current could pass through your body and electrocute you. Jump as far from the vehicle as you can and then bunny hop or shuffle your feet until you are a safe distance from the car and wire. The key is to keep your feet as close together as possible.

Dig Safe

Federal and state laws require that utilities be notified when digging will be done in their service territory.

Dig Safe is a system that will notify the appropriate utilities with one telephone call. This system was created to promote public safety, avoid costly damage to underground equipment, and reduce cost and time of notifications.

Before you dig on public or private land, call Dig Safe Center toll free at 1-888-DIG-SAFE (344-7233) to prevent damage to telephone, gas or electric underground facilities. Vermont state law requires notification at least 48 hours before you start digging operations. In an emergency, call Dig Safe immediately.

Life Support Equipment

If anyone in your house relies on Life Support Equipment, please notify BED at 865-7342.  For more information on this topic, click here.

In case of an electrical emergency in your home, call 658-0300 or 865-7386 (TTY/voice), 24 hours a day. A BED employee may be able to help determine or correct the electrical problem you are having. The fee for this service depends on the source of the problem and time of day.