Ensuring Life Support Service
If someone in your household relies on electrically operated life support equipment, please click here to fill in the life support information form. A note from the customer's doctor on his or her letterhead stating the general need for electrical equipment should accompany the form. We will place you on our confidential Emergency Notification List to inform you of any power outages affecting your area. If you have any questions about the life support list or if your information changes, please email us or call 802-865-7300.
In the event of a power outage, we will try to contact you to give you an estimate of how long you will be without power. No utility can guarantee that you will have electricity available 24 hours a day, 365 days a year. Therefore, we strongly urge customers who need life support equipment to have a backup plan:
Obtain an alternative source of electric power for your life support equipment. This might be a battery-operated backup system, an uninterruptible power supply, or a generator. We recommend a minimum of 24 hours of backup.
Keep all emergency telephone numbers in a convenient location. Include your physician, fire department, police department, and ambulance.