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Outage Alert

Last updated: 7/3/2025 1:05:16 PM
We are currently working to restore power to the following neighborhoods:
Waterfront/Old North End since 7/3/2025 12:43:31 PM
Hill Section/UVM since 7/3/2025 12:43:29 PM
Downtown/Old North End since 7/3/2025 12:43:29 PM
Burlington since 7/3/2025 12:43:29 PM

Contact Us

Email using the form below anytime. We will respond during business hours.
Call 802-865-7300 Monday – Friday 8:00am – 4:30pm.
Visit 585 Pine Street Monday – Friday 8:30am – 4:30pm.
Fax: 802-865-7500

Contact

What Can We Help You With Today?

To receive our Customer Satisfaction Survey, please fill out the form below. Your participation will help us learn how to deliver even better customer service to our community. After completing the survey, you will have the opportunity to win one of ten $50 City Market gift cards.

Request for usage data MUST originate from the account holder.

If you need to start or stop your service, please use our our Start or Stop Service Form.

Start or Stop Service »

First Name

Last Name

Phone

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How did you hear about this?

Example: neighborhood flyer, Front Porch Forum, social media

Customer ID - Location ID

These numbers appear on your bill.

Event Name

Event Date(s) & Location

if applicable

Amount of Sponsorship Requested

if applicable

Number of People Attending

if applicable

How does the event benefit the Burlington community?

Outage Location

Outage Details
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