In April 2022, BED eliminated pandemic-related, past-due balances for residential customers with active accounts. Then, beginning on May 1, 2022, BED resumed our regular policy of disconnection for nonpayment. As always, we ask our customers to please pay your electric bills on time each month to avoid any service interruptions. BED continues to offer expanded budget payment plans, and our goal always is to work with our customers to avoid any disconnections. We encourage our customers to contact the BED Customer Care team to make payment arrangements and ask questions to avoid disconnections.

BED continues to focus on supporting our customers who have experienced pandemic-related financial hardships and reminds our customers about the availability of the following assistance programs:

BED Energy
Assistance Program

Assistance is available to all income-qualified customers in the form of a monthly bill credit of 12.5%.

Vermont Homeowner
Assistance Program

Vermont HAP helps homeowners prevent home foreclosure and displacement with assistance for overdue mortgage payments, homeowners association fees, property taxes, and utilities.

Vermont Emergency Rental
Assistance Program

VERAP helps renters with pandemic-related financial challenges pay for rent, electricity, gas, water, sewer, trash removal, fuel oil, wood and pellets.

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