Scammer Alert
We’ve had reports of scammers calling some Burlingtonians threatening to shut off power for non-payment. Customers are urged to remember that, if they receive calls like this, they should hang up. Also, we recommend that our customers:
- Do not provide payment or personal information;
- Do not engage with the caller;
- Do not call back that number;
- and Call BED customer service at (802) 865-7300 to report the scam and any details, including the number the call came from, the caller’s name, and what the caller said.
Need Help Paying Your Bills?
Please read our COVID-19 Updates for the latest information from our Customer Care team. You may be eligible for one or more of the following assistance programs.
BED Temporary Energy Assistance Program
Temporary assistance is available through June 2022 to income-qualified customers in the form of a monthly bill credit to offset the new 7.5% rate increase.
Vermont Emergency Rental Assistance Program
VERAP helps renters with pandemic-related financial challenges pay for rent, electricity, gas, water, sewer, trash removal, fuel oil, wood and pellets.
Net Zero Energy News
- Net Zero Energy Revenue Bond September 27, 2021 - BED is pleased to present the Net Zero Energy Revenue Bond proposal to our community as a fiscally-responsible approach to
- Mayor Weinberger and Burlington Electric Department Propose Net Zero Energy Revenue Bond September 1, 2021 - Strategic Electrification to Double; Green Stimulus Incentives to Continue; Moody’s Affirms BED A3 Credit Rating
- Vermont’s Clean Electric Supply Delivers Carbon Progress in New State Report May 20, 2021 - Annual Carbon Emissions Inventory Reveals Biggest Emitters in Vermont Are Driving and Heating with Fossil Fuels, while Electric Supply Gets Cleaner
- Burlington Electric Department Proposes First Rate Increase in 12 Years May 18, 2021 - 7.5% Proposed Increase; Average Residential Bill Will Increase $4.92 Per Month.
- Burlington Green Stimulus Incentives Are Working and Have Been Extended into 2021 January 26, 2021 - Heat Pump Installations Under BED’s Net Zero Energy Programs Have Increased Fivefold and Allowed More Low-and Moderate-Income Burlingtonians to Strategically Electrify