Heat Pumps
Which Heat Pump Is Right For Me?
Heat pumps provide energy-efficient heating and cooling, work well in cold climates, and can provide space conditioning at as little as one quarter of the cost of conventional appliances.
If you heat your building with natural gas – as most Burlingtonians do – you might not save money with an air-source heat pump; your electric bill could go up by more than your gas bill goes down.
Weatherize First. Field studies show that heat pumps work best in weatherized buildings. For very well-insulated and air-sealed buildings, heat pumps do not require a fossil fuel backup for operation in extremely cold outdoor temperatures.
Contact BED Energy Services to get started with free, unbiased advice. We’ll walk you through the decision-making process and help you maximize your energy investments.
Mini-Split Heat Pump
- Heats & cools specific rooms.
- Ductless. Inexpensive to install.
- Mini-splits can provide an easy-to-install heating and cooling solution for buildings without ductwork for rooms that were not previously conditioned.
- Mini-splits can be more affordable than other heat pump system types, so can serve as a more accessible way for some building owners to strategically electrify and reduce their carbon footprint.
- For cooling, a Mini-splits may cost 40% less to operate than room air conditioners of equivalent capacity.
- Some of the latest Mini-splits models can provide space heating without fossil fuel backup at very low outdoor temperatures.
- Mini-splits can last 12 – 15 years, depending on the installation location and exposure of the outdoor unit.
Receive up to $3,350 toward the purchase of an eligible cold climate heat pump (CCHP). Learn more about other amazing rebate offers that are part of our Green Stimulus program.
Mini-Split Heat Pump
Rebate Amount:
- $2,100: Single-zone or multi-zone ≤ 2 tons
- $2,500: Multi-zone > 2 tons (1 ton = 12,000Btu/hr.)
- $400: Enhanced rebate for qualifying customers
Total rebate will be capped at 75% of the installed cost. Pre-approved weatherization may be eligible for a 50% (owner-occupied) or 75% (rental) rebate.
This rebate is in addition to the $350-$450 BED rebate available to your contractor when they purchase the unit. Check with your contractor about this additional rebate. This rebate from your contractor is included in the 75% maximum rebate.
This rebate is available to all BED residential and small business customers in existing buildings. For new construction projects, please contact BED for separate rebate offerings.
Natural gas customers should be advised that heat pumps will likely increase annual heating costs while reducing a home’s carbon footprint.
Rebates are designed to support heat pump installations that displace a significant percentage of the space heating load of a building and are installed in the main occupied spaces. Garages, auxiliary buildings and other smaller spaces are not eligible without prior approval from BED.
Have the following items ready:
- Your Burlington Electric Department account number. It is printed on your monthly bill.
- A scan or photo of your contractor’s invoice marked “Paid in Full.”
- If you are financing through VSECU, VFCU, or GMCU: a scan or photo quotes from your contractor.
Terms & Conditions
- Heat pump must be installed after 1/1/2022.
- This rebate form must be submitted within 60 days of installation.
- Total rebate amount (including contractor rebate, this online rebate, and low-income bonus rebate) is limited to 75% of installed cost.
- Installed model must appear on the Qualified Products List.
- Limit 1 rebate per household or business.
- Equipment must be purchased through local participating qualified professionals and HVAC Distributors only. Customer sourced equipment is not eligible.
- Contractors are required to secure the necessary permits from Burlington’s Permitting and Inspections Department.
- BED reserves the right to modify or end this offer at any time.
- This offer is valid through December 31, 2022.
- Burlington Electric Department reserves the right to inspect installation and/or verify purchase.
- Burlington Electric Department reserves the right to modify or end this offer at any time.
- Please be aware that if your rebate is greater than $600 you may be required to complete and submit a W9 form. A W9 form will be provided in this rebate form if it is required.
Centrally Ducted Heat Pump
- Replaces or augments existing gas furnace & ducts
- Can heat & cool entire home/building
Ducted heat pump systems use existing ductwork to distribute conditioned air for both heating and cooling to your entire building or home. They can also be retrofit to work with your existing furnace. Customers considering these systems should work with HVAC contractors with controls systems experience to program a Centrally Ducted Heat Pump system for effective and energy-efficient operation.
Centrally Ducted Heat Pump
Rebate Amount: $1,125 – $9,000 ($1,500 per ton)
- Plus $400 per condenser for qualifying customers
Total rebate will be capped at 75% of the installed cost. Pre-approved weatherization may be eligible for a 50% (owner-occupied) or 75% (rental) rebate.
This rebate is available to all BED residential and small business customers in existing buildings. For new construction projects, please contact BED for separate rebate offerings.
This rebate will be issued in two parts:
- The BED rebate given to your contractor when they purchase the eligible equipment from their distributor. This rebate should be shown on your contractor’s quote reducing the price of the installation. Check with your contractor about this additional rebate. This rebate from your contractor is included in the 75% maximum rebate.
- BED’s mail-in portion with check sent to you after completing the on-line rebate form.
Natural gas customers should be advised that heat pumps will likely increase annual heating costs while reducing a home’s carbon footprint.
Rebates are designed to support heat pump installations that displace a significant percentage of the space heating load of a building and are installed in the main occupied spaces. Garages, auxiliary buildings and other smaller spaces are not eligible without prior approval from BED.
Have the following items ready:
- Your Burlington Electric Department account number. It is printed on your monthly bill.
- A scan or photo of your contractor’s invoice marked “Paid in Full.”
- If doing the heat pump install along with a new furnace, please have your contractor breakout just the heat pump installation cost as BED’s total rebate is capped at 75% of this cost.
- If you are financing through VSECU, VFCU, or GMCU: a scan or photo quotes from your contractor.
Terms & Conditions
- CDHP must be installed after 1/1/2021.
- This rebate form must be submitted within 60 days of installation.
- Total rebate amount (including contractor rebate, this online rebate, and low-income bonus rebate) is limited to 75% of installed cost.
- Limit 1 rebate per household or business.
- Equipment must be purchased through local participating qualified professionals and HVAC Distributors only. Customer sourced equipment is not eligible.
- Equipment must be on Qualified Product List.
- Contractors are required to secure permits from Burlington’s Permitting and Inspections Dept.
- BED reserves the right to modify or end this offer at any time.
- This offer is valid through June 30, 2022.
- Total rebate amount (including contractor rebate, this online rebate, and low-income bonus rebate) is limited to 75% of installed cost.
- Burlington Electric Department reserves the right to inspect installation and/or verify purchase.
- Burlington Electric Department reserves the right to modify or end this offer at any time.
- Please be aware that if your rebate is greater than $600 you may be required to complete and submit a W9 form. A W9 form will be provided in this rebate form if it is required.
Air to Water Heat Pump
- Replaces an aging gas boiler & baseboards
- Can heat & cool entire home/building
Air to Water heat pumps work similarly to the heat pumps mentioned above but they circulate water for heating and cooling, and can provide domestic hot water. Hydronic distribution uses water as a heat transfer fluid to distribute heat.
Heat pumps can be retrofit to work with your existing boiler. Customers considering these systems should work with HVAC contractors with controls systems experience to program an Air to Water heat pump system for effective and energy-efficient operation.
Rebate: BED has increased the air to water heat pump incentives from a maximum total today of $5,000 to $12,500 to support local projects.
Air to Water Heat Pump
Rebate Amount: Up to $12,000 ($2,000 per ton)
- $400: Enhanced rebate for qualifying customers
Pre-approved weatherization may be eligible for a 50% (owner-occupied) or 75% (rental) rebate.
This rebate is available to all BED residential and small business customers in existing buildings. For new construction projects, please contact BED for separate rebate offerings. Natural gas customers should be advised that heat pumps will likely increase annual heating costs while reducing a home’s carbon footprint.
Have the following items ready:
- Your Burlington Electric Department account number. It is printed on your monthly bill.
- A scan or photo of your contractor’s invoice marked “Paid in Full.”
- If you are financing through VSECU, VFCU, or GMCU: a scan or photo quotes from your contractor.
Terms & Conditions
- Heat pump must be installed after 1/1/2021.
- This rebate form must be submitted within 60 days of installation.
- Total rebate amount (including contractor rebate, this online rebate, and low-income bonus rebate) is limited to 75% of installed cost.
- Limit 1 rebate per household or business.
- Equipment must be purchased through local participating qualified professionals and HVAC Distributors only.
- Customer-sourced equipment is not eligible.
- Equipment must be on Qualified Product List.
- Contractors are required to secure permits from Burlington’s Permitting and Inspections Dept.
- BED reserves the right to modify or end this offer at any time.
- This offer is valid through December 31, 2022.
- Burlington Electric Department reserves the right to inspect installation and/or verify purchase.
- Burlington Electric Department reserves the right to modify or end this offer at any time.
- Please be aware that if your rebate is greater than $600 you may be required to complete and submit a W9 form. A W9 form will be provided in this rebate form if it is required.
Ground-Source Heat Pump
Or Geothermal Heat Pump 
- For new construction or extensive retrofits
- Suitable for larger/community homes, commercial buildings
Ground-source heat pumps (GSHPs), also called “geothermal” heat pumps, are a type of heat pump that exchange heat between a building and the ground or groundwater by circulating refrigerant between indoor equipment and an outdoor loop.
- Lower and more predictable annual energy bills
- Resilient and reliable comfort and efficient energy performance year-round
- Emissions-free heating and cooling for low environmental impact
- A low maintenance, long-term solution for space conditioning needs
More about Ground-Source Heat Pumps
Preferred Heat Pump Installer Network
Burlington Electric Department recognizes these important partners – all members of Vermont’s Efficiency Excellence Network – for their work and ability to deliver the highest-quality heat pump services to our customers. If you would like your company to be included on our list of preferred heat pump installers, please contact Jennifer Green at (802) 865-7349 or jgreen@burlingtonelectric.com.
Additional Heating & Cooling Products
BED partners with Efficiency Vermont on incentives for energy efficient products and appliances.
Important: ENERGY STAR Most Efficient 2021 products are of a higher efficiency standard than regular ENERGY STAR qualified products. Please be sure that the product you are buying is listed as “Most Efficient.”
- Central Wood Pellet Furnaces & Boilers
- Dehumidifiers – up to $40 cash back
- Plus a $15 Green Stimulus Bonus Rebate for select ENERGY STAR certified models*
- Plus a $25 Green Stimulus Bonus Rebate for select ENERGY STAR Most Efficient certified models*
- Window Air Conditioners – $100 cash back plus $100 BED Green Stimulus Bonus Rebate for ENERGY STAR Most Efficient models*
- Ventilation System – $110 cash back for qualifying exhaust only systems in single family, and multifamily owner occupied homes
- Plus a $50.00 Green Stimulus Bonus Rebate for select ENERGY STAR certified models*
- Fans must be equipped with one of the following control systems:
- Intermittently operated fans must have a 24-hour programmable timer.
- Continuously operated fans must have an on/off switch located in the fan or in a remote location
* Bonus Green Stimulus rebates will automatically be included in your rebate check. The Green Stimulus rebates are available until the end of December 2022 and on a first-come-first served basis for installed projects.
Financing
Electric Panel Upgrades – Heat Pumps – Electric Vehicles
With the growing popularity of heat pumps, electric vehicles, and other electric appliances, some Burlingtonians may soon reach the limits of their current electric panel. Upgrading your panel to accommodate your current and future needs — and help the city’s Net Zero Energy goal — is now a lot easier with several local credit unions offering exceptionally low rates on financing for these panel upgrades in addition to heat pumps and electric vehicles.
| GMCU | BED Renewable Energy Loan |
| Opportunities Credit Union | Home Improvement Loan (EV) Home Energy Loan (HP) |
| Vermont Federal Credit Union | Energy Efficiency Home Improvement Loan |
| VSECU | Home Energy Loan Program |