Packetized Energy Program

Packetized Energy Program

Special gifts available for electric resistance hot water heater owners

When you enroll in this program, Packetized Energy will install a Mello® on your electric water heater that optimizes when the water heater draws electricity from the grid. The objective of this small device is to better balance supply and demand of electricity on the grid. The technology will, in turn, keep system costs and electric rates low for everyone. By participating in this pilot project, you will be helping the city move toward its 2030 Net Zero Energy goals.

When you sign up for the Packetized Energy Program you will get the following.

  • A one-time $25 credit on your bill
  • A monthly bill credit of $1.37
  • 4 LED light bulbs
  • 6 feet of hot water heater pipe insulation
  • A low-flow showerhead

Limited enrollment available. Monthly credit will appear as “Power Miser Credit.”

Do you qualify?

  1. Are you a BED customer?
  2. Do you have an electric resistance water heater?
    All residential and small commercial electric resistance water heaters qualify as long as the heating element is 4.5 kilowatts or smaller.
  3. Do you have password-protected wireless internet access (WiFi) that is on 24/7?

If you answered “yes” to all three questions, you may be eligible to participate in the program and receive the free gifts mentioned above.

Not sure your electric water heater qualifies? Please send an email to or call (802) 448-4845, and we can help you figure out if you qualify. Unfortunately, natural gas, propane, oil, and tankless heaters are not eligible for this program.

Please attach a photo of your water heater so we can be sure whether or not your hot water heater qualifies for this program.