Customer Service: (802) 865-7300
Monday-Friday 8am-5pm

Life Support Equipment

If anyone in your house relies on Life Support Equipment, please notify BED at 865-7342 or fill out the form below.

In case of an electrical emergency in your home, call 658-0300 or 865-7386 (TTY/voice), 24 hours a day. A BED employee may be able to help determine or correct the electrical problem you are having. The fee for this service depends on the source of the problem and time of day.

Inclusion on the Life Support Equipment Listing DOES NOT keep you from being interrupted due to non-payment.

IMPORTANT: After you fill out the form, you must mail a note from your doctor on his/her letterhead stating the general need for electrical equipment within 30 days of the date of this letter to assure your placement on the notification list. Send this letter to:
Burlington Electric Department
Customer Care
585 Pine Street
Burlington, VT 05401

Service Address
In the event of an outage - do you have back-up equipment?
If no, what is the reason? (e.g. no need, finanical). If yes, please describe (e.g. generator, batteries) and how long can the back up run?