Customer Service: (802) 865-7300
Monday-Friday 8am-5pm

Rates & Fees

Effective on usage starting February 1, 2017

Residential customer rates fall into one of two categories: standard residential service (RS), or time-of-use service (RT). Service under these rates is available to residential customers for all domestic purposes in a single-family home or apartment.

 

Residential Service

Standard residential service

$8.21
$0.108068 per kWh
$0.147735 per kWh
$1.37
$0.00905 per kWh
3.5%
(exclusive of Initial Block of power)

Residential Service Time-of-Use (RT)

If you are interested in this rate, we will help you determine if it is beneficial to you.

$13.68
 
Summer On-Peak*
$0.108068
$0.225386
 
Winter On-Peak*
$0.108068
$0.228194
 
Off-Peak*
$0.108068
$0.108419
 
$1.37
$0.00905 per kWh 
3.5%
(exclusive of Initial Block of power)

Residential Bill Example

Standard Residential Service, for 500 kWh used

$8.21
$10.81
$59.09
$78.11
 
$4.53
$2.36
(on customer charge and charges for consumption over 100 kWh)
 
$84.97
**Residential EEC Calculation                ***Franchise Fee Calculation:
    Total kWH Used  x  EEC                         $8.21 + $59.09 =  $67.30
    500 kWh  x  .00905 = $4.53                   $67.30 x 3.5% = $ 2.36 

Small General Service (SG)

Energy usage less than 3,000 kWh per month (or less than or equal to 100 kWh per day) for three consecutive months.  See notes 1, 2 and 3.

$11.62
$0.156281 per kWh
6.0%
$0.00811 per kWh
3.5% (exclusive of Vermont Sales Tax)
1.0%

 

Small General Service Time-of-Use (ST)

This rate applies to Small General Service customers who agree to take service for a minimum of 12 months.  See notes 1, 2 and 3.

$24.62
$0.212198 per kWh
$0.215589  per kWh
$0.106522  per kWh
6.0%
$0.00811 per kWh
3.5% (exclusive of Vermont Sales Tax)  
1.0%

 

Large General Service (LG)

Energy usage over 3,000 kWh per month for three consecutive months in the last 12 months.  See notes 1, 2, 3, 4, and 5.

$13.68
$41.04
$0.083003 per kWh
$20.03
$0.00499 per kWh, plus $1.2683 per kW
$0.00435 per kWh, plus $1.7501 per kW
6.0%
3.5% (exclusive of Vermont Sales Tax)
1.0%

Large General Service Time-of-Use (LT)

Service under this rate is available by contract for 12 months.  See notes 1, 2, 3, 4 and 5.

$27.35
$43.77
$0.107754 per kWh
$0.115459 per kWh
$0.076418 per kWh
$25.47
$25.47
$3.53
6.0%
3.5% (exclusive of Vermont Sales Tax)
$.00499 per kWh, plus $1.2683 per kW
1.0%

Primary Service (PS)

Service under this rate is available by contract for 12 months for all purposes where charges are based on demand and energy metered at 4,160 or 13,800 volts. This rate requires customer ownership of the transformer.  See notes 1, 2, 3, 4 and 5.

$1231.02
$0.095552 per kWh
$0.103813 per kWh
$0.067251 per kWh
$25.17
$3.45
6.0%
$.00499 per kWh, plus $1.2683 per kW
$.00435 per kWh, plus $1.7501 per kW
3.5% (exclusive of Vermont Sales Tax)
1.0%

Time-of-Use Periods

Summer On-Peak: June 1st through September 30th, Mon-Fri, 12:01 P.M. to 6:00 P.M.
Winter On-Peak: December 1st through March 31st, Mon-Fri, 6:01 A.M. to 10:00 P.M.
Off-Peak: All non-On-Peak times, plus the months of April, May, October, and November
*Excludes New Year's, Memorial, Independence, Labor, Thanksgiving and Christmas Days.

Notes (Commercial Only)

  1. The Vermont Sales Tax may vary depending on a customer's percentage of manufacturing space. Call the State's Business Taxes Division at 802/828-2551 to see if you qualify for a reduced rate.
  2. The City of Burlington charges BED ratepayers a City Franchise Fee based on 3.5% of current charges exclusive of Vermont Sales Tax.
  3. If payment is not received by BED on or before the next monthly billing date, a late payment charge of 1% shall be imposed upon the past-due balance.
  4. LG, LT, PS and PT customers shall maintain a power factor of 90% or pay a power factor penalty. For each 1% by which the average monthly power factor lags below 90%, the demand charge for that month shall be increased by 1%.
  5. Demand charge is based on the greater of the current month's demand or 50% of the highest summer month's demand (June through September) occurring within the preceding 11 months.

Fees

  • Initial Service Fee: A $30.00 fee is charged each time you start electric service at a new location. If service is requested to be started during off hours (8 p.m.-7 a.m. and all day during holidays and weekends), the fee is $195.00.
  • City Franchise Fee: The City of Burlington charges BED and other utilities a Franchise Fee based on 3.5% of current charges exclusive of Vermont Sales Tax. (Nonpayment is not subject to disconnection.)
  • Energy Efficiency Charge (EEC): This fee appears on your bill and funds the energy efficiency programs at BED.
  • Returned Check Fee: A $10 fee is charged each time a check is returned by the bank.
  • Reconnection Fee: A $20 fee is required to reconnect service at a location that has been disconnected for non-payment. If this reconnection is done during off hours, the fee is $195.
  • Meter Removal/Replacement Fee: BED will remove and replace up to two meters in order to install siding for $95. The fee must be paid in advance. Removal or replacement of three or more meters must be done by a certified electrician.
  • Temporary Service Fee of $535, normally for construction purposes, will be charged when temporary service of single phase, 240 volt, 100 amp characteristics or less is installed at a site. For all other temporary services, charges will be based on estimated cost.
  • Collection Fee (Commercial Only): A $20 fee will be charged when BED personnel collect funds at a customer’s service location.
  • Late Payment Fee: If payment is not received by BED on or before the next monthly billing date, a late payment charge of 1% will be imposed upon the past-due balance.
  • Customer Assistance Call: A $28 fee will be charged whenever BED is requested to visit a customer’s service location and the problem is determined to be the customer’s responsibility. If the service call is done during off hours, the fee is $195.
  • Tariff Sheets: You can view our tariff sheets for more information.

Important Information

Customer Charge: This includes the monthly cost of providing an electric meter, reading and servicing the meter, producing bills, and maintaining customer records.
Demand Charge: Large users of electricity are billed for their demand (kW) for electricity along with their kilowatt-hour (kWh) consumption. The demand is the highest amount of electricity required at any one given time within a particular month. BED must have sufficient electricity and the proper equipment available (such as generating facilities, distribution lines, and transformers) to meet the customer's maximum demand or load requirement. The demand charge is designed to cover these costs.
Residential 100 kWh Initial Block: The first 100 kWh of power each month is provided by BED at the same low rate year-round.
Repayment Agreement (Residential Only): BED's Customer Service Department will work closely with customers to work out a reasonable repayment agreement when customers fall behind on their bills.
Budget Plan (Residential Only): BED offers a convenient 12-month budget payment plan that allows you to make your electric bill payments in 12 equal installments. Contact our Customer Service Area at 865-7300 for details.
Terms and Conditions: Commercial rates are billed monthly and are payable upon presentation of the bill.

If you have questions on your bill or a problem with your service, please call us at (802) 658-0300 or (802) 865-7386 (TTY).