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Phone Outage

Our Customer Care phone system is experience technical issues. We are working to correct this. If you need to get a hold of us, please use our Contact Us form.

Need Help Paying Your Bills?

You may be eligible for one or more of the following assistance programs.

BED Temporary Energy Assistance Program

Temporary assistance is available through June 2022 to income-qualified customers in the form of a monthly bill credit to offset the new 7.5% rate increase.

Vermont COVID-19 Arrearage Assistance Program

VCAAP II provides financial help to Vermonters who may face disconnection for past-due balances for electric, landline telephone, natural gas, water or sewer, wastewater charges.

Vermont Emergency Rental Assistance Program

VERAP helps renters with pandemic-related financial challenges pay for rent, electricity, gas, water, sewer, trash removal, fuel oil, wood and pellets.

Covid-19 Updates

Payments & Customer Care   Resource & Recovery Center   Green Stimulus

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